RETURN POLICY
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached (if applicable).
RETURN PROCESS
To return an item, please email customer service at brennan.devore@abcountryprimitives.store. After contacting us, please simply place the item securely in its original packaging, and mail your return to the following address:
A & B Country Primitives LLC
Attn: Returns
212 Rubright Rd
Rockwood, PA 15557
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Please see the link at the bottom of our main page entitled "Return Policy" for more details and feel free to contact us if you have any questions or concerns about this process.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. Please review the legal policies via the links at the bottom of our main page for more details if you are encountering issues or have questions about this policy. Please also feel free to contact us at any time, should you have questions!
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. We want to make things right for you! We promise to do everything we can to make sure you have a 5 star customer service experience!
Please Note
- Please contact us with 7 days of your receipt of any item that you wish to return. We will do everything we can to accommodate you and make this right. We pride ourselves on being accommodating and understanding and will do everything in our power to make things right for you if you are not entirely satisfied.